The copyright and intellectual property of the photography, illustrations and website content belongs to iDove Design. The images, invitations, stationery and any other documents cannot be used for any other purpose without prior permission from iDove Design. All our designs and stationery are exclusively designed by us, hence a small copyright credit is printed on all stationery items.
SUPPLIED INFORMATION & IMAGES
Any images, photographs and information supplied to iDove Design must not be copywritten by any individual, company or any other person claiming an interest. Hence you must have the rights to anything you provide us. iDove Design and its agents are not liable for any damages and expenses as a result of using copywritten images, photographs and information supplied by you.
All stationery items are designed and printed at the highest quality to ensure the best result. Stationery items are printed digitally hence subtle colour variations can sometimes occur between each item, this is not a fault of the design. Colours on printed items may look slightly different from computer monitor colours as screen resolutions differ from each other. We try to match the colours on screen as close as possible to the end product. Paper texture variance may also affect the printed end result. The proof is designed to check the content. Proof colours may vary slightly from the finished product. If you wish to view the quality of the stationery items you can purchase a sample pack before ordering. Subtle colour variations may occur between samples and orders.
Proofs will be emailed for your approval before printing. You are allowed to make changes to your proofs twice. Further changes will incur a $25 fee each change there after. Once you have made sure that your stationery details are correct, you need to send an email with your approval. It is the customers responsibility to double check the spelling of places, names and other vital information on the stationery. If a mistake is found after approval, the customer is responsible for extra printing costs.
Full payment must be made after the customer has proofed their order prior to printing. No refunds will be given after payment has been received for an order. Payment is seen as an agreement for the completion of an order. Invoices need to be paid within 14 days of issue or the order is cancelled and the cancellation fee will apply.
Cancelling orders after proofs have been designed and emailed, will incur a $50 design setup fee. This is to cover the time being spent designing proofs.
We make sure that the package being sent out to you is properly packed and clearly marked with your delivery details. All orders and samples are sent via Air Mail. Sample Packs are sent via Regular Air Mail. Orders sent via Registered EMS Air Mail. We are not liable for any damage or loss caused by third parties. We are extremely prompt. Once proofs are confirmed & payment is received your order will be completed and sent out to you asap. Current time frames: Please allow approx 10 working days to receive your order from the date proofs are confirmed and payment is received. All stationery is printed and dispatched from our Cyprus/European office.
Any information supplied by our customers will only be used in the production of their requested stationery. Customer information remains private and confidential and under no circumstances will this information be disclosed to any third parties.
NO MINIMUM ORDERS
There is no minimum order of any item, however if your order total is under $100 a $25 setup fee will apply. The fee is to cover minimum design and operating costs.
Sample packs are sent out via Regular Air Mail. First Sample Pack is redeemable against a future order. Please allow approx 7 working days to receive your sample pack from the date payment is received.